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Delivery and Payment
How to Order?
On website Gnel.am orders are accepted via e-basket. To do so, click on the basket button beside the selected item, and add it to the shopping cart. Prices and availability of all goods presented at the time of the order submission are may be adjusted. The price of 1 AMD is conditional on the goods whose prices are constantly changing. You can check the prices for these products by calling us or after submitting the order. Checking the prices is free. After submitting the order, our manager will immediately call you to get the order confirmation.
Be careful when submitting your order.
For delivery you need to complete accurately the following information:
buyer's contact details: name, address and phone number.
additional Information about order - any important information about order. For example who will receive the order or the door access code.
To order the product, simply click on the basket next to the selected item, and add it to the shopping cart. After completing the purchase, you can also view the contents of the basket, modify it and make quantitative changes and complete additional information for each product, if necessary. For example you can specify to slash the ham, if you want it to be delivered to you slashed.
You can specify the names and quantities of the items you want to order, but you have not found it on the site, with an additional order inside the basket. Our delivery man will contact you, inform the prices of the goods listed in the additional order, and upon receipt of your confirmation, you the additional order will be delivered together with the basic order.
After filling the basket with necessary goods, you can postpone the order and continue shopping later or immediately go to submit the order.
The order is delivered in two ways.
The first is delivery of individual orders - classical delivery, which costs 500 drams. With this type of delivery, you indicate the delivery address and the time that is convenient for you to receive it. Your order will be prepared and delivered to your apartment. The other way of delivery is regular. It is free of charge. On the regular delivery page, you will see the districts, where regular deliveries are made according to the schedule specified on the website. It is important to specify the appropriate district and time for you to accept the order. You can take the order directly from the regular delivery car. And if you want our carrier to get your order up to your apartment, you must make the appropriate note and register the exact address of the apartment. You can then choose one of the payment options. If you want to pay for the order in advance, you choose the non-cash payment method and follow the instructions to transfer the payment to our company account. If you prefer to pay for the order in cash, our delivery man will get it in cash, after delivering the goods. Customers who order while being abroad may see the prices and the total amount of the shopping cart in foreign currency if they wish.
Quotations on our website - US dollars, euros or RUB, are exclusively for non-residents, to allow to use the services offered. The quotation is considered as conditional units equivalent to the exchange rate of the Armenian dram.
The final payment for the services is made in AMD, regardless of the currency you pay, exchange rates set at the time of payment, and exchange rates between payer banks and recipients at the time of collection for which the company is not resposible.